Update on the Recovery following the Flooding in Thailand
Following the flooding in Thailand in 2011 some of our product series such as Plarail, Plarail Advance, TOMICA, Baby toys and Sensei have been severely affected by the disruption of the supply system and have been unable to meet customers needs in satisfactory way. We would like to express our sincerest apologies for causing a lot of concern and inconvenience to our customers, not to mention children who have been waiting for our products.
We have been working hard for earliest recovery of the production system to restore stable supply of the affected products. Thanks to your kind understanding despite the trouble and inconvenience caused by supply shortage and delay, we are happy to inform you that we are seeing the production system getting back on track and supply starting to replenish store shelves.
We will continue to make every effort for full recovery. Although we might cause inconvenience for some time yet, we would appreciate your continued understanding and support.
For further inquiries regarding availability of TOMY products in Japan, contact our Customers Service Center (Japanese language only) as follows: